by Joan Bowling | Jul 23, 2020 | Customer Service, Networking, Sales
Blog The Rules of Engagement (virtually, of course) Jul 23, 2020 Ah, the commute to the training room is very short nowadays. Just walk down the hall into your home office. Sound check? Good. Visuals good? Check. Slides ready? Correct. And with this you feel like you...
by Joan Bowling | Jul 2, 2020 | Customer Service, Networking, Public Speaking
Blog What Story Are You Telling Yourself? Jul 2, 2020 Imagine this. You are presenting a large research project to your boss. You have spent days and days of researching, writing and preparing this report. And, you are pretty proud of what you have to present to her....
by Joan Bowling | Jun 4, 2020 | Customer Service, Networking, Sales
Blog Background Dumbfounded Jun 4, 2020 Do you remember when you had a live meeting in someone’s office that you just met? You took in the atmosphere of their furniture placement, photos, wall hangings, electronics, paper, and everything that created that person’s...
by Joan Bowling | Apr 20, 2020 | Customer Service, Networking, Public Speaking, Sales
Blog Making an Impact Apr 20, 2020 Don’t know about you but I almost long for the “good old days” of the political headlines; throwing air kisses to family members because you were running out the door for a meeting; going to the grocery store and finding any product...
by Joan Bowling | Apr 8, 2020 | Customer Service
Blog You Speak My Language Apr 8, 2020 I love my adorable red, Mini Cooper Countryman. It’s easy to park, fun to drive and hugs the road like no other. Recently, it needed some service. My thoughts of driving delight took a turn for the worse when I envisioned the...
by Joan Bowling | Sep 5, 2017 | Customer Service
After 15 years with bright peach walls in a corner bedroom of our house for our oldest daughter (now an adult and with her own daughter), it was time for a re-paint. With my paint fan deck in hand, I had selected a subtle blue color called – blue bonnet. It...
